Shipping and Turnaround time:

Shipping is included with most items but may change without notice.

ALL OUR SHIPPING IS HANDLED BY "AFTERSHIP" which has integrated all tracking information on our website. They either ship via UPS /Fedex or USPS. 

Shipping will occur once product has dried. Normal shipping time for most items (excluding tents) is 7 to 8 business days (for ex:  Order on a Monday, Tuesday would be business day 1) but if you have a time sensitive material please allow an extra 1 to 3 days due to shipping delays with most companies.

Once item has been shipped and UPS/Fedex/USPS has confirmed delivery, we consider your order complete. Custom Tent Packages arrive with eta of 12 business days from your official order date. Food Tents arrive with eta of 15 business days from your official order date. Tent Shipments are shipped in 2 separate shipments. We DO NOT GUARANTEE DELIVERY TIMES this above is only estimated time of arrivals.

TURNAROUND TIME:

Our current TAT (Turn Around Time) varies depending on our workload.

All the times are based on normal business days, Monday through Friday, excluding federal holidays.

In case you are making a pick up in store, you will receive an email notification when the order is ready.

If a package has been returned due to incorrect shipping address, refused by customer and/or for any reason package could not be delivered. The customer is responsible for paying the return shipping back to them. We are not responsible for returns due to customer error or not being at location at time of delivery.

Please allow a few extra days for shipping.  UPS/Fedex is experiencing labor shortages, this is beyond Banners4Less' control.

 

Thank you for your continuing business as we strive to give you the BEST price and GREAT quality

Reprint/Return Policy

If there is any issue with your order, you must report the problem within 5 business days after the delivery date and submit pictures.  Please call us and a representative will assist you on the process to follow.

We will not reprint or refund if:

• Errors are contained in the uploaded customer file, such as misspelling, graphics, grammar, damaged fonts, punctuation, die lines, transparency, overprint, and finished product size since we do not make any change to your file. If you request an alteration, we try to work with you as much as possible.

• Product is delayed in production and/or shipping as a result of the customer providing inaccurate information.

• Duplicated orders as a result of customer error.

• If it has been past the 5 business days after delivery date.

• Products with images that are fuzzy, pixelated or otherwise distorted as a result of the customer providing artwork that didn’t meet the requirements or they email approved.

• Orders that are canceled after the order has entered into production (or any process thereafter).

• We do not exactly match color or ink density with design as digital color may vary from printed sign. We do not color match or match customer specified ink density. Color matching may vary slightly once printed. The actual printed color may vary from design color proof.

• Orders that contain dated materials that arrive after the relevant date or with insufficient time to use the material as intended. It is a customer’s responsibility to allow sufficient time when placing an order for time sensitive materials.

• Product that is delayed in production and/or shipping as a result of shipping company delays, acts of God, weather conditions, environmental or dangerous goods incidents, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, international customs issues and any other circumstances that are beyond our direct control.

• We DO NOT guarantee delivery times only estimated delivery time. We do not refund if an item arrives later than expected.

• There could be some delays in shipment due to high volume in sales and frame manufacturer back orders.  

• We will review and respond to your return request within the next business day. If we determine that a product has a manufacturing error, we will quickly reprint and ship your product or provide a store credit equal to the purchase price of the damaged items. (This is to the discretion of Banners4Less. Please keep all damaged items and packaging materials for at least two weeks in case the item must be shipped back to our location for inspection.

• If you order an item such as a coroplast sign and we make a mistake of that item, (ex: order 2 sided but only 1 side printed or H Stakes were not shipped;  we will refund the price difference or give a store credit. This is at the discretion of the customer.

• Temporary Signs do not carry any warranty. Vinyl banners, coroplast, foam core, styrene are considered temporary signs and hold no warranty.

• Once item has been shipped and UPS/Fedex/USPS has confirmed delivery, we consider your order complete.  If the package says delivered but your package is not there.  You will need to contact UPS/Fedex/USPS directly and file a claim as Banners4Less is not responsible for package once tracking number has been issued.

• If we do make a mistake on our part, we will send a reprint asap once customer sends photos of product being destroyed.

• PROOF OF DESIGN: Customers are sent proof of design(s). We will print the item just like in the proof(s) that were sent.  Please look over the proofs carefully.  Once a proof has been approved - the item will print just like in the proof. It is the customer's responsibility to look over all designs/proofs.

• TENT ORDERS - All our tent canopies are for our commercial frames only. It is not advisable to order our commercial canopies to install on a recreational frame. If you order the canopy for your recreational frame, Banners 4 Less dba MBM & Associates is not liable for it's use or fit.  You are taking the risk of fitting and we are not guaranteeing the proper fit.  

• ORDER CANCELS:   ALL ORDERS CANNOT BE CANCELLED OR REFUNDED AFTER 3 BUSINESS DAYS FROM YOUR ORDER DATE. 

• OFFICIAL ORDER DATE:  The official order date is when a customer pays and all designs have been approved.  (Ex: Customer pays on June 1st but does not approve design until June 5th:  June 5th would be your official order date.)